Frequently Asked Questions

Have questions about ShowingTime? Find the answers to the most frequently asked questions below.

Who is ShowingTime?

ShowingTime is the leading showing management and market stats technology provider to the residential real estate industry, with 1.2 million active listings subscribed to its services. ShowingTime manages nearly 4 million showings each month.

Is ShowingTime secure?

Security is a top priority at ShowingTime; we go through many steps to ensure showings are secure for all involved.

How do I get started with ShowingTime?

Contact our sales team at, fill out our demo request form or call 800-347-8001.

Who do I contact if I need help or support?

ShowingTime Support is available seven days a week, 8 a.m. – 6 p.m. CST Monday-Friday and 8 a.m. – 5 p.m. Saturday & Sunday.

I'm a current customer. What kind of training is available to me?

ShowingTime products and services are easy to use, but refreshers can be helpful. You can view training videos once you login to our products; offices can also schedule online training with their Account Manager.

I'm a seller. Where can I find more information on ShowingTime?

To learn more about ShowingTime along with a few tips to ensure you and your home are prepared for showings, download the Seller’s Guide to ShowingTime.

Who uses ShowingTime?

Real estate professionals including MLS and association staff, real estate offices and individual agents.

Where can I find pricing?

Pricing varies based on each customer’s individual needs, with volume discounts for MLSs/Associations and offices. Contact our sales team at or 800-347-8001 for a price quote.

How do I download the ShowingTime app?

Visit the app store on your Android or iPhone or open a browser on your phone and go to and follow prompts to download the app.

I forgot my password. What should I do?

Click on the forgot password link found on the login page to reset your password. Your office staff or manager can also resend your password information. If you continue having trouble with your password, contact our support team.

I'm an inspector or appraiser. How to I get access to online scheduling?

In many MLSs using ShowingTime for the MLS, inspectors and appraisers can be enabled to schedule appointments online.

The best way to gain access is to contact your MLS directly for instructions. ShowingTime is not able to set up your account.

More questions?

If you have additional questions, contact us.