Did you know ShowingTime products are used by more than 950,000 real estate professionals in the U.S. and Canada for a wide range of business needs? While their needs are diverse, we do receive some common questions more frequently than others. We thought it would be helpful to put together a brief FAQ with answers to some questions we received in the last month.
Of course, this FAQ only scratches the surface of the resources ShowingTime users have at their disposal. As always, our Resources page is an excellent first stop for any questions or insights into ShowingTime services. Our Support team is also available seven days a week by phone, email or live chat. For contact information and hours of availability, click here.
How do I add my seller so they can receive feedback from showings?*
First, add your seller to their listing by going to the contact section on the listing worksheet and clicking “Add Owner/Occupant.” Then you’ll need to configure the owner to receive feedback. See how.
Can I email all agents who have shown my listing?*
Yes. First, navigate to the Listing Activity Report for the listing and click on the blue “Send Notification” button. This will open a window which will allow you to customize your email message, recipient(s) and message type. See how.
What does Required Lead Time/Suggested Lead Time mean?
Required Lead Time refers to the absolute minimum amount of notice your seller/occupant requires before all showings. The ShowingTime Appointment Center will not schedule a showing within the Required Lead Time.
Suggested Lead Time refers to the preferred amount of lead time your seller/occupant requests before a showing. Showing agents will be asked to accommodate the Suggested Lead Time but will still be able to schedule an appointment within the suggested lead time. Learn more about appointment rules.
*Not available in all markets
Are you a real estate professional looking for tools that will save you time and money? Learn how the ShowingTime Appointment Center can free up your time to focus on other tasks to grow your business.