Those last two traits are the most important for buyers and sellers when searching for an agent, according to a 2015 survey by Redfin.
The survey found that, for buyers, the most sought-after trait of an agent was responsiveness, which 47 percent of respondents listed ahead of professionalism, local expertise and experience. Likewise, 31 percent of sellers listed responsiveness as a key trait.
Combining buyers and sellers, 57 percent listed the technology their agent uses as important, compared to just 31 percent who said “the only thing that matters is the quality of the agent.”
If you’re an agent searching for a way to use technology to enhance your responsiveness, the ShowingTime Appointment Center is a tool that can set you apart from other agents.
The ShowingTime Appointment Center is available 24/7/365 to answer showing requests and communicate details back to the listing agent, showing agent and seller. Subscribers also have feedback requests sent automatically for them – with a 70 percent hit rate – and are provided access to several reports.
Don’t just take our word for it. Steve Farmer, an Associate Broker on the Marc Austin Highfill Team at Exit First Realty in Virginia, has been using the service since November 2015.
He’s adamant in his belief that using tools such as the ShowingTime Appointment Center set him apart from fellow agents.
“It’s easier for agents to handle more work in less time with better services,” Farmer said. “Stop using assistants to schedule. Even that takes more time than needed and the assistant may not be reachable. I’d be as likely to move on to the next showing that’s easier to set up if I’m not able to set up with ShowingTime.
“Setting up showings is all they do. Is that all your assistant does? Tell you what, you keep using your assistant while I tell the next seller at my listing appointment why I use this service when others may not. I’ll get the listing.”
Still on the fence? Here are four other benefits of using an appointment service for your listings.
Do you spend too much of your day scheduling and confirming showing appointments? Learn how the ShowingTime Appointment Center helps free up your time to focus on other tasks to grow your business.