You may know a bit about the ShowingTime Appointment Center service — the customizable feedback per listing, Smart Route with ShowingCart®, or the ShowingTime mobile app for both agents and sellers — but there are a few things that happen behind-the-scenes that we’re particularly proud of, and would like to share with everyone.
For example, did you know:
1. At 2 AM, we’re waiting to take calls
We’re the only company that offers a true 24/7/365 appointment center, with a live person ready to take calls at a moment’s notice. Better yet … they can answer the phone branded for your company. Our trained operators are always standing by to schedule showings, so you can eat dinner uninterrupted, catch up on your favorite show or get some sleep – all while we’re hard at work for you.
2. You, your sellers and fellow agents never have to worry about going to voicemail
In August, our average answer time was 11 seconds. When we said we’re waiting to take your calls, we weren’t joking!
3. Our specialists schedule an average of 1 million showings per month
We live for showings; it’s what we do. Our specialists go through a rigorous, two-week training course before they ever answer a call. In fact, we have it down to a science to make sure we get it right. Our goal is to make you, your sellers and other agents feel taken care of, without any hassle.
4. You pay about $1/day vs. $10/hour
Assistants at real estate offices are wonderful. In fact, many agents and offices employ them to schedule showings, handling marketing tasks and more. Many use our software, ShowingTime Front Desk. They can’t be expected to work 24/7/365, however. They’re granted time off, they sometimes have sick days, and besides earning an hourly wage, they may also need insurance. With ShowingTime, none of that is your concern — and our service might be more affordable. We take care of all the needs of our appointment specialists!
5. You can cancel at any time. Or re-up at any time. It’s your choice.
Our customers pay a very reasonable monthly fee to use the ShowingTime Appointment Center. However, if your listings have recently been sold, or for some other reason you want to discontinue service, you can cancel at any time. Then, of course, when your listing load picks up, give us a call, and we’ll get you right back on track. So easy!