Should you consider using live, 24/7/365 appointment specialists when you’ve become comfortable using just ShowingTime’s online scheduling through your MLS?
Toula DiGiovanni, a South Carolina-based broker for Golden Bear Realty, thinks so. She belongs to the Charleston Trident Multiple Listing Service* and believes the two services are better together.
“I like the convenience of having the ShowingTime Appointment Center schedule my appointments,” said DiGiovanni, who has lived in the Lowcountry since 2003.
“On my listings, I set the parameters and can even decide if I want to have the final say before an appointment is accepted,” she added. “The showing agent’s info is provided, so I can call and give additional info on my listing.”
1. Your Sellers Prefer Phone Calls
When you use the ShowingTime Appointment Center, requests are handled by appointment specialists, who make calls according to the showing instructions. They don’t stop until the showing is confirmed.
2. You Want a Full-Time Assistant
Appointment specialists essentially play the role of a full-time, 24/7 assistant to take care of every showing-related task.
3. You Want Online Requests Managed
When you use both online scheduling and the ShowingTime Appointment Center, listings that require you to step in and take action to get the request confirmed can be handled by our appointment specialists. You can choose to simply get notifications when showings are confirmed.
ShowingTime takes pride in offering showing management tools that help facilitate the home buying and selling process, whether it’s MLSs partnering with us to provide online showing management to their members, or offices and agents subscribing to our tools on their own. While all of our products stand alone, when paired they provide the ultimate showing management solution to help you better allocate your time and resources.
ShowingTime for the MLS makes it easy for agents to schedule showings online 24/7, directly through the MLS website. Depending on whether your MLS subscribes to the basic or enhanced version, members may also receive a number of other optional features, including an enhanced notification package and access to additional activity reports.
As DiGiovanni noted, using ShowingTime for the MLS pairs well with the ShowingTime Appointment Center to gain access to appointment specialists who answer showing calls on their listings in 12 seconds or less 24/7/365. Specialists quickly schedule and confirm each appointment, while communicating the details to the listing agent, showing agent and seller. The ShowingTime Appointment Center is an extension of you, as we offer personally-branded notifications by email, text and automated calls.
- Access to target market analysis and other extensive reports
- Automatic price adjustment emails to past showing agents
- Electronic lockbox integration
- Easy scheduling on multi-unit listings
The ShowingTime Appointment Center paired with ShowingTime for the MLS frees agents of most menial tasks – answering calls, playing phone tag – so they can focus on marketing and prospecting.
Do you spend too much of your day scheduling and confirming showing appointments? Learn how the ShowingTime Appointment Center meshes with ShowingTime for the MLS and frees up your time to focus on other tasks to grow your business.