Account Management Associate

In 2013 Aaron Levie, CEO of the cloud company Box, tweeted, “Take the stodgiest, oldest, slowest moving industry you can find, and build amazing software for it.”

That’s just what we did . . . years before Aaron said it.

Launched in 1999, ShowingTime has ultimately automated the scheduling and management of real estate showings across the country, and brought about a new way for agents to share local market data. We’re looking for an Account Management Associate to help us respond to growing market demand for our products. In this role you will be responsible for on-boarding single agent accounts and providing additional support for account managers and human resources. Specifically, you will:

  • Processing new and renewal single agent accounts
  • Communicate over the phone and through email with clients to determine their showing management needs
  • Assist account managers with customer support and administrative tasks as needed
  • Accurately complete documentation for on-boarding new accounts
  • Verify accuracy of account documentation and associated data
  • Troubleshoot documentation related gaps
  • Manage assigned workload on a daily basis
  • Distributes welcome messaging for new clients
  • Provide superior customer service to clients and referral sources
  • Work on other projects as they are assigned

If you would like to learn more forward a resume to Bruce Simmons at bsimmons@showingtime.com.

To be successful in this role you will:

  • Be proficient in using the Microsoft Suite of Word and Excel
  • Have a Bachelor’s degree, or commensurate work or military experience
  • Have 1 + years of experience in customer service, customer support or account management
  • Have excellent verbal and written communication skills
  • Have strong attention to detail and critical thinking
  • Have a positive attitude

Account Management Associates at our 550 W. Jackson location receive:

  • Stock Options
  • Base salary
  • Annual goal-based incentive bonuses
  • 401k with matching
  • Medical, dental and other benefits
  • Employee Wellness Program
  • Employee referral bonuses
  • Free access to our fitness room in the same building

Amazon turned the way we shop upside down. Leveraging the Internet and technology, they made it more convenient and brought a level of transparency that consumers never experienced before.

That’s exactly what ShowingTime has done for the real estate market. With 15+ years’ experience, we have automated the scheduling and management of more than 3,000,000 showings each month across the country, and brought about a new way for more than 900,000 agents to share local market data. This provides convenience to buyers and unprecedented visibility for sellers.

But we’re not done. Our roadmap is still filled with more innovation. https://www.showingtime.com/about-showingtime

If you would like to learn more forward a resume to Bruce Simmons at bsimmons@showingtime.com.