Associate broker Kevin Vitali embraces technology in his real estate business.

The former professional photographer is an avid social media user and blogger – this post on drones and real estate caught our eye – and has been with EXIT Group One Realty in Tewksbury, Massachusetts since 2002. He also continues to use his photography skills to promote his listings. Aside from social media, blogging and using drone footage, Vitali also said he was an early adopter of another real estate evolution – the third-party showing service.

“Agents used to complain but now it has become the norm,” said Vitali, who has been a ShowingTime Appointment Center customer since ShowingTime acquired MAPASS in 2014.

The ShowingTime Appointment Center provides appointment specialists who are available to answer showing calls in 12 seconds or less 24/7/365, schedule and confirm appointments, and communicate the details to the listing agent, seller and showing agent. Because of that, Vitali and other customers never have to worry about missing a call or hiring staff.

“I have run as many as almost 30 listings [through the system],” Vitali said. “The cost of ShowingTime is far cheaper than hiring someone to handle showings.”

The ShowingTime Appointment Center offers many more perks than just appointment specialists. They include:

  • Access to target market analysis and other extensive reports
  • Automatic price adjustment emails to past showing agents
  • Electronic lockbox integration
  • Easy scheduling on multi-unit listings

“It frees up a ton of time,” Vitali said. “I don’t have to confirm showings with agents and owners. There is a record kept of everything. Scheduling showings is a breeze and [ShowingTime’s] mobile app has made it even easier.”

Vitali also benefits because he belongs to MLS Property Information Network (MLSPIN), which permits members using the ShowingTime Appointment Center or ShowingTime Front Desk to also activate a “Schedule a Showing” button on their listings to enable online scheduling. Called ShowingTime for the MLS, it allows agents to schedule showings online 24/7, directly through the MLS website. Depending on whether your MLS subscribes to the basic or enhanced version, members may also receive a number of other optional features, including an enhanced notification package and access to additional activity reports.

The biggest reason Vitali would recommend the ShowingTime Appointment Center is simple: It works.

“I never have had a complaint,” Vitali said. “They do their job [and] they do it well.”

Be sure to follow Vitali on Twitter at @Tewksbury_RE.

Do you spend too much of your day scheduling and confirming showing appointments? Learn how the ShowingTime Appointment Center helps free up your time to focus on other tasks to grow your business.